SUPPORT

We're here to help.

Browse the FAQs below or reach out directly. We typically reply within one business day.

Email support

hello@hardpact.com

FREQUENTLY ASKED

Quick answers.

No. Hardpact is a fully paid app with no free tier and no free trial. Every feature — task tracking, water logging, progress photos, journals, AI meal scanner, and social challenges — requires an active subscription. You can view all pricing on our subscription page before purchasing.

We offer three plans: Weekly at $5.99/week, Monthly at $12.99/month, and Yearly at $39.99/year. All plans give you full access to every feature. The yearly plan works out to under $0.80/week — the best value if you're committing to a full challenge.

Subscriptions are managed by Apple (App Store). To cancel: open the Settings app on your iPhone → tap your name → Subscriptions → Hardpact → Cancel Subscription. Cancellation stops future charges immediately. You keep full access until the end of your current billing period.

Refunds are handled by Apple, not Hardpact directly. To request one, visit reportaproblem.apple.com, find your Hardpact purchase, and submit a refund request. Apple's team will review and respond. We have no control over their decision, but if you're having trouble, email us at hello@hardpact.com and we'll do our best to help.

The 75 Hard rules are clear: miss a day and you start over from Day 1. Hardpact enforces this — if you don't complete all your tasks for the day, your streak resets. This is by design. The challenge is about building real discipline, and that only works if there are real consequences.

75 Hard is a mental toughness program created by Andy Frisella. It requires completing six daily tasks for 75 consecutive days with zero exceptions: two 45-minute workouts (one must be outdoors), follow a diet with no cheat meals or alcohol, drink one gallon of water, and read 10 pages of a non-fiction book. Miss any task and you start over.

Hardpact supports 75 Hard (the original, no modifications), 75 Medium (a more forgiving version), 75 Soft (a solid entry point), and Custom (you set your own tasks and duration). You can switch challenges at any time from your Profile screen.

Yes. On top of your challenge's built-in tasks, you can add custom daily habits during onboarding or by changing your challenge in the Profile screen. Custom habits are tracked alongside your standard tasks each day.

You can connect with friends inside the app using their Hardpact username. Once connected, you can see their daily check-in status — which tasks they've completed for the day. They can see yours too. No private journal entries or progress photos are shared — only your daily task completion.

Yes. Sign in with the same account on any device and your data — challenge progress, journal entries, water logs, and progress photos — will sync automatically. Your subscription is tied to your Apple ID, so it's recognized across devices as long as you're signed into the same App Store account.

Go to Profile → Change Challenge. You can adjust the duration or switch to a different challenge type. Note that starting a new challenge resets your progress — your history from previous challenges is saved under Challenge History.

Go to Profile → scroll to the bottom → Delete Account. This permanently deletes your account and all associated data including challenge history, journal entries, and progress photos. This cannot be undone. Make sure you also cancel your subscription separately through Apple to avoid future charges.

On the sign-in screen, tap "Forgot password?" and enter your email address. You'll receive a password reset link. If you signed up with Apple Sign-In, you don't have a password — just use "Continue with Apple" on the sign-in screen.

First, try force-closing the app and reopening it. If the issue persists, make sure you're on the latest version — open the App Store, search Hardpact, and update if available. If it still doesn't work, email us at hello@hardpact.com with a description of what happened and what device and iOS version you're on. We'll get back to you quickly.

Yes. Your journal entries, progress photos, and challenge data are stored securely and are only visible to you. The only information shared with connected friends is your daily task completion status. We do not sell your data. For full details, read our Privacy Policy.

STILL STUCK?

Just email us.

We read every message and respond within one business day.

hello@hardpact.com